HUNTSVILLE, Ala.—April 6, 2009—Digium®, Inc., the Asterisk® Company, today announced Fax For Asterisk, a complete, cost-effective platform for the development of fax solutions. The offering provides Asterisk users and integrators a suite of user-friendly applications and a licensed version of the industry-leading fax modem software from Commetrex. To meet the demanding requirements of business users, Fax For Asterisk provides reliable faxing across the Internet and public switched telephone network (PSTN).

Asterisk is the most widely used open source telephony platform. The software is available free of charge and has been downloaded millions of times for use by individual developers and systems integrators creating custom telephony solutions for businesses. Asterisk is also available as the professional-grade and commercially supported Asterisk Business Edition.

“Asterisk users, developers and integrators now have a toolkit allowing them to integrate fax with their phone systems,” said Bill Miller, vice president of product management at Digium. “With Fax For Asterisk, Digium offers a reliable and fully supported fax solution.”

Fax For Asterisk interoperates with standards-compliant fax machines connected to Asterisk 1.4 and 1.6 on x86 Linux systems. It provides low-speed PSTN faxing via DAHDI-compatible telephony interface cards as well as VoIP faxing to T.38-compatible SIP end points and service providers. Fax For Asterisk operates at speeds up to 14.4kbps and supports V.17, V.27 and V.29 fax modems.

Fax For Asterisk is available free of charge from the Digium webstore at http://store.digium.com/ for one concurrent fax session. Multi-session licenses are available for a one-time fee of $38.50 per channel. Fax For Asterisk is available immediately. Fax capabilities for Digium’s Switchvox IP PBX were announced in February of this year and are based on this solution. For more details, visit www.digium.com.

About Digium

Digium®, Inc., the Asterisk® Company, created, owns and is the innovative force behind Asterisk, the most widely used open source telephony software. Since its founding in 1999, Digium has become the open source alternative to proprietary communication providers, with offerings that cost as much as 80 percent less. Digium offers Asterisk software free to the open source community and offers Asterisk Business Edition and Switchvox IP PBX software to power a broad family of products for small, medium and large businesses. The company’s product line includes a wide range of hardware to enable resellers and customers to implement turnkey solutions or to design their own voice over IP (VoIP) systems. More information is available at www.digium.com.

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The Digium logo, Digium, Asterisk, Asterisk Business Edition, AsteriskNOW, Asterisk Appliance, Genuine Asterisk, Switchvox and the Asterisk logo are trademarks of Digium, Inc. All other trademarks are property of their respective owners.

East Aurora, New York March 23, 2009 — 888VoipStore, a division of American Technologies, LLC., and a leading Voice over IP solutions provider, announced today that nationally-renowned IP-PBX expert Kerry Garrison has been named its Vice President of Strategic Initiatives. As the newest addition to the 888VoipStore team, Kerry will develop ongoing strategic initiatives for the education, promotion and marketing of 888VoipStore’s services and products.

Kerry’s diverse background in the VoIP industry and business IP-PBX market offers new venues to 888VoipStore resellers and manufacturers for product education and promotion. “In addition to our strong commitment to customer service, 888VoipStore’s success is facilitated by our ability to enable our resellers and our manufacturers to interact with us and each other in dynamic and effectual ways,” said John Molino, CTO of 888VoipStore. “Kerry’s years of professional experience and leadership in the VoIP community will intensify these pursuits even more. We are thrilled to have him on board!”

“I am really excited to join the 888VoipStore team and develop initiatives that will benefit our clientele, resellers, and partners,” Kerry said. “We’re going to bring a new level of education, promotional opportunities, and customer service to the VoIP industry through sponsored content, video tutorials, training webinars, local events, community leadership, and more.”

Kerry will be developing www.VoipStore.com, a free online resource for news, tutorials, product reviews, and related information for the IP-PBX market. VoIP enthusiasts and resellers will also be able to receive up to the minute information and promotions by following 888VoipStore on Twitter (http://twitter.com/VoipStore) and becoming a fan of the 888VoipStore Facebook Fan Page (http://www.VoipStore.com/facebook).

Kerry joins 888VoipStore after recently publishing his second book, trixbox CE 2.6, a complete guide to setting up and maintaining the popular trixbox business telephone system. To launch these new initiatives, 888VoipStore will be holding a drawing on Friday, March 27th to win one of 25 copies of Kerry’s new book, trixbox CE 2.6, and a grand prize of a new trixbox base appliance ($1,100 value). To qualify to win, users only need to follow the VoipStore twitter account or be a Fan of the 888VoipStore Facebook page.

About 888VoipStore
888VoipStore (www.888VoipStore.com and www.VoipStore.com), a division of American Technologies, LLC, is a leading source for Voice over IP Business Telephone Systems (IP-PBX) and VoIP Communication products. In addition to providing cost-effective distribution, sales, marketing, provisioning, and logistic services, 888VoipStore offers business opportunities for manufacturers and resellers through lead acquisition, referral, and management programs. Through its strong commitment to customer service and technical support, 888VoipStore has distinguished itself as a vital industry leader in IP telephony technologies and solution management for over 10,000 business customers worldwide.

Contact:
Kerry Garrison
VP, Strategic Initiatives
kerry (at) voipstore (dot) com
1-888-VOIPSTORE
(888) 864-7786

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• Dual FXOports
• Easy installation, no need to open up computer to install PCI/PCIe card
• Supports up to 2 simultaneous calls
• Compact plastic enclosure
• Low power consumption, takes power from USB bus
• USB 2.0 compliant (compatible with USB 1.1)

TORONTO, ONTARIO–(Marketwire – Feb. 4, 2009) – Sangoma(R) Technologies Corporation (TSX VENTURE:STC) today announced general availability of its USBfxo product in international markets.

USBfxo is designed for Asterisk(R) open source phone system software users who need hardware support for two non-VoIP analog lines for off-network calls. To add more lines, users can connect multiple Sangoma USBfxos in one system.

“The USBfxo worked like a charm,” said Gerard K.M. Lim, CEO of the GENME Group in Malaysia. “We have both voice and fax working fabulously with Asterisk 1.4 on our desktop class Intel workstation with Fedora 7.”

“It’s ideal for OEMs looking to offer low cost PSTN access in appliances that do not have PCI or PCI express interfaces, developers who need an external solution, and even SOHO end users who are new to Asterisk,” said Doug Vilim, vice president of sales and marketing for Sangoma. “It’s easy to install and configure, fully supports Asterisk on Linux systems, and includes Zaptel/DAHDI drivers.”

The Sangoma USBfxo, part of the B-Series product line enables cost-conscious customers to opt for Sangoma’s premium audio and engineering quality by choosing a product specifically designed for smaller-budget installations.

The product is available through authorized Empowered by Sangoma resellers.

Sangoma is exhibiting the USBfxo today at TMC’s ITEXPO in Booth 703.

About Sangoma Technologies Corporation

Sangoma is the premium provider of software-centric media and signal processing hardware. The company develops and manufactures the most scalable and reliable voice and Wide Area Network data cards in the industry, including the award-winning Advanced Flexible Telecommunications (AFT) product line. By offering the building blocks for all processing in any architecture, Sangoma gateways are tightly integrated and easily scalable. The result is a comprehensive toolset for creating cost-effective, powerful, and flexible solutions.

Founded in 1984, Sangoma Technologies Corporation is publicly traded on the TSX Venture Exchange (TSX VENTURE:STC). Additional information on Sangoma can be found at: www.sangoma.com.

Setting up BLF

From a web browser, go to the IP address of the phone you want to configureand click on the Info tab, if the Software Version is not 6.1.3(a) or higher, you will need to go to the Linksys website and download the firmware for the phone. The update is an executable application under Windows, you enter the IP address of the phone and it will update the firmware for you. If you do not have a Windows-based system, then you will need to put the firmware on a TFTP server and program the phone to go and find the firmware.

Once the phone is on the current version, click on the Admin link on the top of the page, and then click on the Advanced link at the top of the page. Next, click on the Phone tab.

Let’s say we want to setup this phone’s line 4 key to monitor extension 200, we would then go through the following steps:

In the Line Key 4 section, set the options as follows:

Extension: Disabled
Short Name: 200 (or to any text you want)
Share Call Appearance: Shared
Extended Function: fnc=blf+sd;sub=200@$PROXY;ext=200@$PROXY

In the Extended Function field, note that the extension we are monitoring is listed in two areas.

In the next section (Line Key Extended Function section) you need to change the Server Type to Asterisk.

Finally, go to the bottom of the page and click on the Submit All Changes button. The phone will reboot and the display will now show a different icon for the fourth line. If you press the line four key, it will dial the extension you setup. If the extension you are monitoring is on a call, the line key will turn red. That’sd all there is to it.

For more information, please visit http://astricon.net/skype

LOS ANGELES – Fonality®, a leading provider of open source unified communication systems for businesses, today announced it is now providing the market leading HUD 3.0 unified communications software to the trixbox Community Edition (CE) platform. The new HUD 3.0 will provide trixbox CE users with presence management and detection in a single interface for all types of office communications, including SMS, instant message, landline calling, mobile calling, chat, voicemail, email, conferencing, recording, and barging.

“Open source rarely lacks in features, but often lacks in ease-of-use and polish. Our intention with this announcement is to bring the polish of the HUD 3.0 unified communications platform, which is in use by more than 100,000 paid users, to the trixbox community. This should allow them, now more than ever, to compete with the high-prices of the big-iron oligopoly,” said Chris Lyman, CEO of Fonality.

trixbox CE is the world’s largest free and open source telephony project with more than three million downloads and 200,000 live deployments. The project is growing at a rate of 125,000 new downloads each month. The trixbox community is the largest and most active community in the open source telephony and Asterisk markets. Community members work together every day to help answer each other’s questions, resolve issues, fix bugs, make enhancements, and develop projects.

HUD 3.0 is a unified communications platform for small and medium-sized businesses that allows employees to work seamlessly together whether at the office, home or on the road. With HUD 3.0, trixbox CE users now have a secure and affordable way to support remote and home-based workers, and save workers time by tying together the many communications channels that have become a routine part of workplace communications.

Built on the market proven HUD platform, HUD 3.0 for trixbox CE delivers a unified communications dashboard that shows availability for onsite and remote employees, eliminating wasted time created by busy signals, voice mails and phone tag. Users can easily drag and drop calls onto a colleague’s desk or mobile phone, quickly convert IM chats to voice calls, and even personalize calls with photo caller ID.

The new capabilities of multi-lingual HUD 3.0 include:

• Integration with Google Talk from any desktop, BlackBerry, or iPhone. Users will now be able to chat and exchange presence with any of Google’s more than five million Google Talk users.
• Deep and instantaneous Web 2.0 integration with all applications such as CRM, Google, ticketing, billing, and financial systems. Web pages can either actively launch upon call activity or send silent (background http) notifications to web-based applications.
• Mobile presence displays mobile users to the rest of the company when they connect to the trixbox CE phone system. Mobile presence also supports Busy-Ring Back™ so as not to disturb a fellow employee who is on a mobile device.
• Personalized photo caller-ID displays photos of all inbound and outbound callers, and displays caller photos when listening to voicemail or joining a conference bridge.
• SMS one-way text messaging is now included, in addition to the already supported one-click call, mobile call, voicemail, email, and chat.
• Visual conferencing for the easy creation and recording of conferences. Drag users in, kick, and mute all with a single click. Each conference bridge participant has a face photo displayed, which makes it easier to talk to them, see them, and communicate with them using HUD 3.0 built-in instant messaging.
• Visual voice mail allows users to receive voicemail directly on their PC or Mac desktop. A MWI (message waiting indicator) provides notification when a new voicemail has arrived and, with a few simple clicks of the mouse, messages can be played, fast-forwarded, rewound, or saved to disk. Also, voicemail contacts can be easily added to Outlook, and users can click to return calls, or click to chat.
• HUD Queues take trixbox CE and HUD 3.0 into larger call centers without the typical associated costs. HUD 3.0 now supports big call center features such as real-time queue displays, up-to-the-second queue stats including ASA, dragging-and-dropping any holding queue call to an agent, call center alarms, abandon alerts, broadcast agent messaging, virtual wall boards, and much more.
• Seven languages at launch including English, Spanish, French, Japanese, Russian, and simplified and traditional Chinese.

HUD 3.0 for trixbox CE will be available in October. For information about updates and availability, join the HUD mailing list at www.trixbox.org

About Fonality

Fonality, www.fonality.com, is a leader in open source phone systems and contact center solutions for small and medium-sized businesses. Used by more than 5,000 companies and 125,000 end users in more than 100 countries, Fonality’s award winning IP-PBX VoIP phone systems have connected more than 350,000,000 mission critical phone calls. The PBXtra and trixbox® Pro product lines are based on Fonality’s patent-pending Anywhere Management™ Hybrid-Hosted™ architecture, and deliver the advanced capabilities of an enterprise-class phone system for 40 to 80 percent less than traditional offerings. Fonality’s fully free and open source telephony platform, trixbox CE (www.trixbox.org), is home to one of the world’s largest and fastest growing communities of open source telephony users, with more than 200,000 live deployments and 125,000 new downloads each month. Fonality’s headquarters are in Los Angeles with additional offices in Australia and Argentina. Company investors include Draper Fisher Jurvetson Growth Fund, Intel Capital, and Azure Capital Partners.

Fonality’s Hybrid-Hosted Architecture Makes

Disaster Recovery a One-Hour Process

LOS ANGELES – September 22, 2008 – Fonality, a leading provider of open source unified communication systems for businesses, today announced that it will provide free replacement phone systems to any of its customers devastated by Hurricane Ike. The new phone systems will be offered to Fonality customers that are under an active support agreement and operate their businesses within the affected areas. Customers should visit http://www.fonality.com/hurricaneike for further details.

“Fonality was created to provide small businesses with phone systems they can depend on. We have a responsibility to any customer overwhelmed by this storm to help them get their phones and their business operations back on track as quickly as possible,” said Chris Lyman, CEO of Fonality. “Fonality’s products were built to be disaster proof, no matter what Mother Nature throws at us. With our hybrid-hosted architecture, critical phone system data is stored securely off site, which means that customers can restore their systems and be back in business within an hour.”

Many of Fonality’s 5,000 customers rely on its hybrid-hosted model for disaster relief. This unique patented architecture combines the reliability and feature set of an on-premise PBX, with disaster recovery peace of mind.

About Fonality

Fonality, www.fonality.com, is a leader in open source phone systems and contact center solutions for small and medium-sized businesses. Used by more than 5,000 companies and 125,000 end users in more than 100 countries, Fonality’s award winning IP-PBX VoIP phone systems have connected more than 350,000,000 mission critical phone calls. The PBXtra and trixbox® Pro product lines are based on Fonality’s patent-pending Anywhere Management^TM Hybrid-Hosted^TM architecture, and deliver the advanced capabilities of an enterprise-class phone system for 40 to 80 percent less than traditional offerings. Fonality’s fully free and open source telephony platform, trixbox CE (www.trixbox.org), is home to one of the world’s largest and fastest growing communities of open source telephony users, with more than 200,000 live deployments and 125,000 new downloads each month. Fonality’s headquarters are in Los Angeles with additional offices in Australia and Argentina. Company investors include Draper Fisher Jurvetson Growth Fund, Intel Capital, and Azure Capital Partners.

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polycom EXPANDS IP dect PORTFOLIO WITH SOLUTIONS FOR BUSINESSES OF ANY SIZE – from the SOHO to Enterprise

Polycom’s expanded DECT portfolio includes highly scalable wireless servers and a sleek, new Bluetooth-enabled handset

AstriCon, GLENDALE, Ariz. and PLEASANTON, Calif., Sept. 22, 2008 – Polycom, Inc. [Nasdaq: PLCM], the global leader in telepresence, video and voice communications solutions, today announced the launch of its latest KIRK Digital Enhanced Cordless Telecommunications (DECT) solutions. Polycom is the leading independent provider of open, standards-based IP phones, and is furthering its position in the DECT marketplace by expanding its award-winning KIRK product portfolio to meet the needs of businesses of all sizes. Polycom has introduced three new products: the KIRK® Wireless Server (KWS) 300, the KWS 6000, and the KIRK 5040 handset. Polycom’s SIP-based DECT solutions help our customers drive the speed of business by making them always accessible regardless of where they are within the workplace.

“We knew we needed a wireless communications solution at O’Brien, and after evaluating several other options, we realized that Polycom DECT system was the only solution to satisfy all of our requirements. The KIRK wireless system we implemented allows us to always be in touch, no matter where we are on our campus of over 40 acres,” said Dave Stear, IT director of O’Brien Automotive Team. “The value of accessibility is priceless – it means our sales people, management and other key personnel are always available to each other, and most importantly, to our customers. In addition, the KIRK system was the only solution to offer seamless integration with our phone system and a reliable voice signal, and the battery life of the handsets has been surprisingly long.”

“Recent Frost & Sullivan research indicates the DECT market in North America, APAC and CALA is likely to experience considerable growth over the next few years, and with its comprehensive DECT portfolio, Polycom is well positioned to take advantage of this untapped opportunity,” said Elka Popova, global program director, Frost & Sullivan. “For those wanting to keep voice and data on separate networks, DECT offers a secure alternative with guaranteed voice quality. Polycom’s extensive experience in providing both VoWLAN and DECT solutions and its successful track record will likely be a competitive advantage as the company moves to grow its share in this growing market.”

KIRK Wireless Servers

Polycom now offers SIP-based DECT solutions that address the needs businesses large and small – from the SOHO market (KWS 300) to medium-sized businesses (KWS 600v3), and for the largest of enterprises as well (KWS 6000). All KIRK solutions are scalable – both in terms of the number of users as well as the coverage areas supported. The latest additions to the KIRK Wireless Server portfolio include:

• The KIRK Wireless Server 300, a SIP-based wireless telephony system, is ideal for smaller sized businesses, by scaling support from one to 12 handsets The KIRK Wireless Server 300 is a single-cell solution that can support up to four simultaneously calls and up to six KIRK repeaters in order to extend the coverage area. Each KIRK repeater increases the coverage area by approximately 50 percent.

• The KWS 6000 is a SIP-based enterprise wireless telephony solution that scales from just a handful up to more than 4,000 users. Up to 256 radio units are supported, which when combined with the KIRK Media Resource, can support more than 1,000 simultaneous calls. Each KIRK base station handles 12 simultaneous calls, and customers can scale up based on their individual needs. Additionally, KIRK repeaters can be added to increase the coverage area by approximately 50 percent.

KIRK Wireless Telephones

Polycom offers a broad portfolio of KIRK wireless telephones ranging from a sleek, lightweight model geared to the general office to highly durable and intrinsically safe handsets.

The KIRK 5040 handset, the newest addition to the KIRK product line, is a lightweight DECT phone that combines award-winning design with intuitive user interface and wireless headset that can be operated hands-free and wirelessly with a Bluetooth headset. Like the KIRK 5020, the 5040 can quickly be switched to silent mode and will distinguish between external and internal calls by ring tone. The KIRK 5040 handset also features an intuitive user interface and a large color-display offering an experience similar to a mobile phone and with the added benefit of hands-free operation.

“We listen to our customers and then design wireless telephone solutions that meet their needs,” said Sten Dyrmose, general manager for Polycom’s DECT business unit. “The addition of the KWS 3000 and KWS 6000 allows us to offer enterprise-grade wireless to businesses across the globe, regardless of size. With the introduction of the KIRK 5040, our customers have the option of using a lightweight, stylish handset with an extended battery life, which allows them to move freely about the office while staying in touch whether they prefer to use the telephone itself or communicate using a headset.”

Pricing & Availability

The new KIRK solutions are available worldwide through Polycom’s certified reseller partners. The list price for the KWS 300 is U.S. $360. The KWS 6000 list price is U.S. $1,200 and includes a server and one base station, which supports up to 30 users. With the scalable nature of the KWS6000 it can easily be set up for more users. The KIRK 5040 handset sells at a list price of U.S. $310. To learn more about Polycom’s KIRK solutions, go to www.polycom.com/kirk.

About Polycom

Polycom, Inc. (Nasdaq: PLCM) is the global leader in telepresence, video, and voice solutions and a visionary in communications that empower people to connect and collaborate everywhere. Please visit www.polycom.com for more information.

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Polycom reserves the right to modify future product plans at any time. Products and/or related specifications referenced in this press release are not guaranteed, and will be delivered on a when and if available basis.

Polycom, the Polycom logo, and KIRK are registered trademarks of Polycom in the U.S. and various countries. All other trademarks are the property of their respective owners. ©2008, Polycom, Inc. All rights reserved.

TORONTO, ONTARIO–(Marketwire – September 27, 2008) – Sangoma® Technologies Corporation (TSXV: STC), the premium provider of software-centric media and signal processing hardware, today announced its newest product line, NetBorder Express VoIP Gateway Cards.

Sangoma’s award-winning telephony cards together with this new set of software building blocks deliver a robust SIP to TDM VoIP Gateway solution. Integrators and developers can use NetBorder Express on their communications platforms for SIP-based applications such as iPBX, IVRs, and Conferencing Servers.

The NetBorder Express solution is unique as the gateway card can reside in the same server as the developer’s application. Also, the installer, configuration, and management interfaces can easily be integrated to deliver a single, tightly-coupled solution, as opposed to two or more solutions “glued” together.

“When developers need to incorporate VoIP gateway functionality on their next generation platforms, they are faced with two choices: to buy an off-the-shelf gateway, which works well but will not provide a tight level of application integration, or to develop their own, which will be very costly in R&D and remove focus from application development,” said Frederic Dickey, Director of Product Management for the NetBorder product line. “Sangoma’s NetBorder Express Gateway Cards provide customers the best of both worlds — a ready to use gateway, which also easily integrates with the customers? applications.”

“We didn?t need to go to any other vendors for sales, support, or integration,” said Michael Fried, owner of Friedom-Tech. “We used pbxnsip together with a Sangoma NetBorder Express Gateway Card, and I was extremely impressed with the level of functionality and support at a very attractive price point for our customers.”

NetBorder Express Gateway Cards include Telco-grade, hardware echo cancellation. Customers can purchase up to eight spans on a single board and can put multiple boards in a server.

NetBorder Express 1.6 is available now for Windows with T1/E1 interfaces. Analog and BRI interfaces are planned, as is a Linux version of the software.

If you already own a Sangoma T1/E1 card with hardware echo cancellation, you can download a trial version of the software from the Sangoma web site at: www.sangoma.com/nbe_trial/.

About Sangoma Technologies Corporation
Sangoma is the premium provider of software-centric media and signal processing hardware. The company develops and manufactures the most scalable and reliable voice and Wide Area Network data cards in the industry, including the award-winning Advanced Flexible Telecommunications (AFT) product line. By offering the building blocks for all processing in any architecture, Sangoma gateways are tightly integrated and easily scalable. The result is a comprehensive toolset for creating cost-effective, powerful, and flexible solutions. Founded in 1984, Sangoma Technologies Corporation is publicly traded on the TSX Venture Exchange (TSX VENTURE: STC). Additional information on Sangoma can be found at: www.sangoma.com.

Sangoma and the Sangoma logo are registered trademarks of Sangoma Technologies Corporation. All other trademarks are the property of their respective owners.

The TSX Venture Exchange does not accept responsibility for the adequacy or accuracy of this release.

Media Contacts:
Kathleen Reed
Marketing Director, Sangoma Technologies Corporation
(905) 474-1990 ext 115
Email: kathleen@sangoma.com
Website: www.sangoma.com

or

MRB Public Relations (For Sangoma)
Rivka Tadjer
(845) 679-3338
Email: rtadjer@mrb-pr.com

Visual Dashboard Unifies Voice and Messaging For Local and Remote Workers

LOS ANGELES – September 17, 2008 – Fonality®, a leading provider of open source unified communication systems for businesses, today announced a major upgrade to its unified communications platform, HUD. HUD ties presence management and detection into a single interface to be used by employees for all types of office communications, including SMS, instant message, landline calling, mobile calling, chat, voicemail, email, conferencing, recording and barging. It gives companies with five to 500 employees a secure and affordable system that meets the demand on today’s businesses to support remote and home-based workers, and save workers time by tying together the many communications channels that have become a routine part of workplace communications.

“We’re delivering enterprise-level unified communications capabilities to a large, underserved market at a fraction of the price of similar offerings from Microsoft, Cisco and others,” said Chris Lyman, Fonality CEO. “HUD 3 brings SMS, mobile integration and many more unified communication features to our PBXtra and trixbox customers, allowing employees to work seamlessly together whether at the office, home or on the road.”

HUD 3 is built on the market proven HUD platform with over 100,000 paid users to date. It delivers a unified communications dashboard that shows who is available, both onsite and remotely, eliminating wasted time created by busy signals, voice mails and phone tag. It’s easy to drag and drop calls onto somebody’s desk or mobile phone, and sessions that start on chat can be instantly converted to voice calls. Photo caller ID puts a face with a number, bringing the system to life with real people and making it easy for everybody to react and connect quickly.

Google Talk integration opens up the HUD chat feature for instant communications beyond the network of HUD users. Google Talk IM can be downloaded to any desktop, BlackBerry or iPhone, allowing users to interchange email and chat contacts, and see who’s online and available for calls and messaging. Google integration enables user of HUD 3 to communicate and stay connected with the over five million Google Talk users today.

Mobile presence provides visual presence to other HUD users when a cell phone is connected to the system. Mobile presence is extended into queues and conferencing and optionally allows users to perform an all-new Busy-Ring Back™ so as not to disturb a fellow employee who is on their mobile.

Visual conferencing makes it easy to initiate and manage conference calls. You can drag and drop calls into conferences, and create permissions for recording, muting and removing people from calls. HUD 3 displays the names and faces of everybody on a conference call, and lets you IM conference participants.

Visual voice mail sends alerts to HUD when voice mail arrives and allows you to search, sort, play, and save messages right from your PC or MAC desktop. You can click on voice messages to send email, text messages, initiate chats and return calls.

HUD 3 can also be used by phone-based sales and support teams to manage call center queues. A visual queue performs like expensive call center applications, providing a virtual wall board to show agents and managers all calls in queue. A real-time queue control system allows managers to drag and drop calls onto agents, and broadcast instant messages to some or all agents simultaneously. Managers can set up alerts to notify when calls have been holding too long or an abandoned call has occurred. Real-time queue statistics can also be broadcast, allowing for up-to-the second views of your call centers vitals such as completion rate, abandonment rate, holding volume, and even ASA (average speed of answer). HUD also now supports integration with premise-based and hosted CRM systems, without having to write custom code.

HUD 3 will be available in October 2008. For information about updates and availability join the HUD mailing list at www.gimmeHUDnow.org.
About Fonality

Fonality, www.fonality.com, is a leader in open source phone systems and contact center solutions for small and medium—sized businesses. Used by more than 5,000 companies and 125,000 end users in more than 100 countries, Fonality’s award winning IP—PBX VoIP phone systems have connected more than 350,000,000 mission critical phone calls. The PBXtra and trixbox® Pro product lines are based on Fonality’s patent—pending Anywhere Management™ Hybrid—Hosted™ architecture, and deliver the advanced capabilities of an enterprise—class phone system for 40 to 80 percent less than traditional offerings. Fonality’s fully free and open source telephony platform, trixbox CE (www.trixbox.org), is home to one of the world’s largest and fastest growing communities of open source telephony users, with more than 200,000 live deployments and 125,000 new downloads each month. Fonality’s headquarters are in Los Angeles with additional offices in Australia and Argentina. Company investors include Draper Fisher Jurvetson Growth Fund, Intel Capital, and Azure Capital Partners.

Fonality, PBXtra, and trixbox are registered trademarks and Hybrid-Hosted and Anywhere Management are trademarks of Fonality. Other trademarks are the property of their respective holders.

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